Observation of executives using a computer supported meeting environment

摘要

Designing interactive interfaces for individual usage is a significantly hard task that is being surmounted by evolving theory and hours of trial aand error. The task of designing interactive interfaces for cooperative work and group decision making is even more difficult. Not only is it necessary to deal with the individual's cognitive processes and their model of the computer aided task, but also to build software to support human - human communication with all the underlying socialization and group dynamics that this communication implies. In the development of the Capture Lab, a computer supported meeting environment, guesswork was coupled with a study of human behavior in meetings both electronic and conventional. Added to these approaches was an extrapolation of existing research studies on non-computerized meetings and a series of mini-experiments to test out various ideas about the design. The body of the paper describes the application of this mixture along with the design considerations at issue and the meeting behaviors we have since observed as a result of our design choices.