Complementarity between client and vendor IT capabilities: An empirical investigation in IT outsourcing projects
作者：
Highlights：
• We concretize the concepts of the IT capabilities of client and vendor firms from the resource-based view.
• We investigate the effect of IT capabilities of client and vendor firms and their complementarity on IT outsourcing success.
• The proposed hypotheses were tested using 267 client–vendor matched data.
• Understanding the complementarity between client and vendor IT capabilities is essential for outsourcing success.
摘要
•We concretize the concepts of the IT capabilities of client and vendor firms from the resource-based view.•We investigate the effect of IT capabilities of client and vendor firms and their complementarity on IT outsourcing success.•The proposed hypotheses were tested using 267 client–vendor matched data.•Understanding the complementarity between client and vendor IT capabilities is essential for outsourcing success.
论文关键词：IT outsourcing,Client IT capability,Vendor IT capability,Outsourcing success,Resource-based view,Complementary perspective,PLS
论文评审过程：Received 21 November 2012, Revised 7 February 2013, Accepted 18 March 2013, Available online 26 March 2013.
论文官网地址：https://doi.org/10.1016/j.dss.2013.03.003
