A unified foundation for business analytics

摘要

Synthesizing prior research, this paper designs a relatively comprehensive and holistic characterization of business analytics – one that serves as a foundation on which researchers, practitioners, and educators can base their studies of business analytics. As such, it serves as an initial ontology for business analytics as a field of study. The foundation has three main parts dealing with the whence and whither of business analytics: identification of dimensions along which business analytics possibilities can be examined, derivation of a six-class taxonomy that covers business analytics perspectives in the literature, and design of an inclusive framework for the field of business analytics. In addition to unifying the literature, a major contribution of the designed framework is that it can stimulate thinking about the nature, roles, and future of business analytics initiatives. We show how this is done by deducing a host of unresolved issues for consideration by researchers, practitioners, and educators. We find that business analytics involves issues quite aside from data management, number crunching, technology use, systematic reasoning, and so forth.