The Structured Process Modeling Method (SPMM) what is the best way for me to construct a process model?

作者:

Highlights:

• A method for business process modeling strategy optimization is proposed.

• The modeling strategy is matched with a modelers individual cognitive profile.

• The method supports the selection and training of the modeling strategy.

• The method is supported by an implementation.

• Both the method and its implementation are evaluated positively.

摘要

More and more organizations turn to the construction of process models to support strategical and operational tasks. At the same time, reports indicate quality issues for a considerable part of these models, caused by modeling errors. Therefore, the research described in this paper investigates the development of a practical method to determine and train an optimal process modeling strategy that aims to decrease the number of cognitive errors made during modeling. Such cognitive errors originate in inadequate cognitive processing caused by the inherent complexity of constructing process models. The method helps modelers to derive their personal cognitive profile and the related optimal cognitive strategy that minimizes these cognitive failures. The contribution of the research consists of the conceptual method and an automated modeling strategy selection and training instrument. These two artefacts are positively evaluated by a laboratory experiment covering multiple modeling sessions and involving a total of 149 master students at Ghent University.

论文关键词:Modeling support,Smart business process management,Cognitive aspects of modeling,Process of process modeling,Process model quality

论文评审过程:Received 30 June 2016, Revised 19 December 2016, Accepted 7 February 2017, Available online 13 February 2017, Version of Record 24 July 2017.

论文官网地址:https://doi.org/10.1016/j.dss.2017.02.004