Employees recruitment: A prescriptive analytics approach via machine learning and mathematical programming
作者:
Highlights:
• A model for pre-hire prediction of employees' recruitment success is proposed.
• A hybrid framework using ML and a global mathematical optimization is proposed.
• The model is evaluated using a uniquely large and heterogeneous real-world dataset.
• The model obtains high accuracy and interpretability as a practical tool for HR.
• Results show high recruitment success even when diversity is enhanced by the model.
摘要
In this paper, we propose a comprehensive analytics framework that can serve as a decision support tool for HR recruiters in real-world settings in order to improve hiring and placement decisions. The proposed framework follows two main phases: a local prediction scheme for recruitments' success at the level of a single job placement, and a mathematical model that provides a global recruitment optimization scheme for the organization, taking into account multilevel considerations. In the first phase, a key property of the proposed prediction approach is the interpretability of the machine learning (ML) model, which in this case is obtained by applying the Variable-Order Bayesian Network (VOBN) model to the recruitment data. Specifically, we used a uniquely large dataset that contains recruitment records of hundreds of thousands of employees over a decade and represents a wide range of heterogeneous populations. Our analysis shows that the VOBN model can provide both high accuracy and interpretability insights to HR professionals. Moreover, we show that using the interpretable VOBN can lead to unexpected and sometimes counter-intuitive insights that might otherwise be overlooked by recruiters who rely on conventional methods.
论文关键词:Recruitment,Machine learning,Human resource analytics,Explainable artificial intelligence,Interpretable AI,Mathematical programming
论文评审过程:Received 23 August 2019, Revised 25 March 2020, Accepted 26 March 2020, Available online 3 April 2020, Version of Record 30 May 2020.
论文官网地址:https://doi.org/10.1016/j.dss.2020.113290