Mining longitudinal user sessions with deep learning to extend the boundary of consumer priming

作者:

Highlights:

• The proposed framework using NLP and deep learning techniques approximate user heuristics after B&B product shortlisting.

• The proposed framework was an extension of the priming theory into product comparison and shortlisting stages that were traditionally difficult for marketers to tap into.

• This study proposed a recommendation system built based on the learned consumer heuristics to recommend B&B options.

• We collaborated with an online accommodation booking platforms company to analyze their consumer data for this research.

摘要

•The proposed framework using NLP and deep learning techniques approximate user heuristics after B&B product shortlisting.•The proposed framework was an extension of the priming theory into product comparison and shortlisting stages that were traditionally difficult for marketers to tap into.•This study proposed a recommendation system built based on the learned consumer heuristics to recommend B&B options.•We collaborated with an online accommodation booking platforms company to analyze their consumer data for this research.

论文关键词:Text mining,Session-based recommendation,Priming theory,E-commerce

论文评审过程:Received 29 July 2021, Revised 13 July 2022, Accepted 16 August 2022, Available online 6 September 2022, Version of Record 20 September 2022.

论文官网地址:https://doi.org/10.1016/j.dss.2022.113864