The constituents of business interaction––generic layered patterns

摘要

In order to perform business modelling as apart of information systems development, there is a need for frameworks and methods. The paper proposes a framework for business interaction based on a language/action perspective. The framework is an architecture of five generic layers. The first layer concept is ‘business act’, which functions as the basic unit of analysis. The following four layer concepts are ‘action pair’, ‘exchange’, ‘business transaction’, and ‘transaction group’. The framework is inspired by a similar framework constructed by Weigand et al. The paper makes a critical examination of this framework as a basis for the proposed framework.