A multiple criteria credit rating approach utilizing social media data

作者：

Highlights：

• Social media data of applicants are integrated into the credit rating approach.

• Credit ratings are represented by cumulative belief degrees.

• Cumulative belief degrees introduce more interpretation possibilities for analysts.

• Credit ratings tend to decrease when social media data is considered.

摘要

•Social media data of applicants are integrated into the credit rating approach.•Credit ratings are represented by cumulative belief degrees.•Cumulative belief degrees introduce more interpretation possibilities for analysts.•Credit ratings tend to decrease when social media data is considered.

论文关键词：Credit rating,Cumulative belief degrees,Sentiment analysis,Social media,Web mining,Text mining

论文评审过程：Received 3 August 2017, Revised 23 January 2018, Accepted 21 May 2018, Available online 29 May 2018, Version of Record 27 July 2018.

论文官网地址：https://doi.org/10.1016/j.datak.2018.05.005