Business Knowledge for IT in Retail Banking: A Complete Handbook for IT Professionals, Essvale Corporation Limited, London (2007). 225pp., £42.50, ISBN:0-9554124-2-0

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论文评审过程：Available online 27 May 2008.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2008.04.006