Online Dispute Resolution: Technology Management and Legal Practice from an International Perspective, Faye Fangfei Wang. Chandos, Oxford (2009), 152 pp, ISBN: 1-84334-519-6
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论文评审过程：Available online 3 March 2009.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2008.12.004
