Analyzing ICT adoption and use effects on knowledge creation: An empirical investigation in SMEs

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This paper investigates the influence of the adoption and use of information and communication technology (ICT) on organizational learning (OL). The focus is on knowledge, creation, as an articulated construct for the OL concept, and the SECI (Socialization, Externalization, Combination and Internalization) model is used as a reference for knowledge, creation. ICT use is seen here as consisting of three different orientations: informative, communicative and workflow. The results, based on a sample of around 300 Spanish small- and, medium-sized enterprises (SMEs), indicate that ICT has a significant positive influence on the, four processes for creating knowledge. ICT oriented to communication and workflow is found, to produce a significant positive impact on knowledge creation processes, except for, socialization process, while ICT use for information does not influence any of the processes for, creating knowledge and OL.

论文关键词:Information technology,Organizational learning,Knowledge Creation,Small- and medium-sized enterprises

论文评审过程:Available online 17 April 2010.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2010.03.004