Projects as communicating systems: Creating a culture of innovation and performance

作者:

Highlights:

摘要

Although often downplayed and instrumental, there is evidence that communication in projects is essential in achieving value creation. Our main interest in this paper is on temporary continuity, a situation where the temporary becomes a permanent condition in social systems. The question that we have address is: What characterizes project communication in a situation with temporary continuity?We argue for the need to transform communication processes into communication capabilities. In a situation with temporary continuity, there is a need to connect to a large number of value-creating processes, and communicating capabilities need to be a part of a communication system, where the aim is to bind together value-creating processes and communication capabilities. We construct a viable system consisting of five sub-systems. To become a viable system, projects in the form of temporary continuity, must handle the potential conflict between a culture of performance and a culture of innovation. This involves developing social mechanisms for coordination and interaction, with a focus on developing communication capabilities, in parallel with focusing on all of the five value-creation processes.

论文关键词:Information,Communication,Projects,Innovation,Temporary systems,Permanent systems,Temporary continuity

论文评审过程:Available online 21 May 2010.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2010.04.006