IT incidents and business impacts: Validating a framework for continuity management in information systems

作者：

Highlights：

• The relationship between IT incidents and business impacts is studied.

• An information systems continuity management framework is validated.

• Validation is based on a survey of CIOs in large private and public organisations.

• Embeddedness of continuity practices seems to decrease impacts of IT incidents.

摘要

•The relationship between IT incidents and business impacts is studied.•An information systems continuity management framework is validated.•Validation is based on a survey of CIOs in large private and public organisations.•Embeddedness of continuity practices seems to decrease impacts of IT incidents.

论文关键词：Information system continuity management,Framework validation,Embeddedness,Management support

论文评审过程：Available online 22 March 2013.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2013.03.001