Citizens as consumers: Profiling e-government services’ users in Egypt via data mining techniques

作者：

Highlights：

• Factors influencing e-government services’ usage in Egypt were investigated.

• Technology acceptance model served as the theoretical model of the study.

• Results allow government to develop strategies for e-government systems implementation.

摘要

•Factors influencing e-government services’ usage in Egypt were investigated.•Technology acceptance model served as the theoretical model of the study.•Results allow government to develop strategies for e-government systems implementation.

论文关键词：e-Government services,Consumer profiling,Neural networks,Data mining,Egypt

论文评审过程：Available online 10 May 2013.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2013.03.007