A case study of morphogenetic change in long-term offshoring
作者：
Highlights：
• A critical-realist study explored a client company's relationships with offshore application vendors over six years.
• The relationship progression was found to be characterized by distinct morphogenetic change cycles.
• Analysis of these cycles showed relationship effectiveness to be hindered by perceptual factors or cultural mechanisms.
• A consultant's intervention helped displace the client's dysfunctional relationship perceptions with an enabling mindset.
• The findings show the morphogenetic framework to be very useful in uncovering success factors for offshoring relationships.
摘要
•A critical-realist study explored a client company's relationships with offshore application vendors over six years.•The relationship progression was found to be characterized by distinct morphogenetic change cycles.•Analysis of these cycles showed relationship effectiveness to be hindered by perceptual factors or cultural mechanisms.•A consultant's intervention helped displace the client's dysfunctional relationship perceptions with an enabling mindset.•The findings show the morphogenetic framework to be very useful in uncovering success factors for offshoring relationships.
论文关键词：Case study,Critical realism,Information technology offshoring,Inter-organizational relationships,Morphogenesis,Organizational change
论文评审过程：Available online 22 April 2013.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2013.03.006
