Perceived critical mass and collective intention in social media-supported small group communication

作者：

Highlights：

• The use of social media (e.g., instant messaging) is conceptualized as an intentional social action with collective intention as the focus of interest.

• A collective intention-based research model is developed based on critical mass theory and social influence processes.

• Perceived critical mass influences usage we-intention both directly and indirectly through group norm and social identity.

摘要

•The use of social media (e.g., instant messaging) is conceptualized as an intentional social action with collective intention as the focus of interest.•A collective intention-based research model is developed based on critical mass theory and social influence processes.•Perceived critical mass influences usage we-intention both directly and indirectly through group norm and social identity.

论文关键词：Collective intention,We-intention,Social media,Perceived critical mass,Social influence

论文评审过程：Available online 11 June 2013.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2013.04.005