Gaining social values of wireless technology: An interpretive case study in the healthcare institutional context

作者：

Highlights：

• Organisational implementation of wireless networks and relevant technologies often yields social values that might not easily surface let alone be quantified.

• These social values manifest themselves in various forms that could help an organisation better compete and survive.

• A matrix of social values in relation to technology changes and their interactions with various stakeholders is further discussed.

• The social and institutional perspectives allow intangible, non-quantifiable IT values to surface and even help justify IT investment.

摘要

•Organisational implementation of wireless networks and relevant technologies often yields social values that might not easily surface let alone be quantified.•These social values manifest themselves in various forms that could help an organisation better compete and survive.•A matrix of social values in relation to technology changes and their interactions with various stakeholders is further discussed.•The social and institutional perspectives allow intangible, non-quantifiable IT values to surface and even help justify IT investment.

论文关键词：Social value,Wireless technology,Healthcare institution,Interpretive case study

论文评审过程：Available online 10 July 2013.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2013.06.001