Actors’ misaligned interests to explain the low impact of an information system – A case study
作者：
Highlights：
• Use of actor network theory to explain why successful implementation and adoption can lead to a low level of later use.
• Defined the difference between the “declarative” and “de-facto” interest of actors and networks.
• A new way of modelling actor networks with use of the UML notation.
• The same set of actors may form a stable network in one particular situation but not in another.
• End-users’ or managers’ satisfaction is not necessarily a good proxy for success of the IS diffusion process.
摘要
•Use of actor network theory to explain why successful implementation and adoption can lead to a low level of later use.•Defined the difference between the “declarative” and “de-facto” interest of actors and networks.•A new way of modelling actor networks with use of the UML notation.•The same set of actors may form a stable network in one particular situation but not in another.•End-users’ or managers’ satisfaction is not necessarily a good proxy for success of the IS diffusion process.
论文关键词：Implementation,Adoption,Later use,Actor–network theory,Case study
论文评审过程：Available online 5 November 2013.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2013.10.004
