IT artifact bias: How exogenous predilections influence organizational information system paradigms

作者：

Highlights：

• We theorize that how one perceives IT artifact affordances shapes their cognitive bias.

• We develop a simple instrument to assess this phenomenon (IT artifact bias).

• IT artifact bias is shown to shade perceptions of IT processes and IT quality.

• Two predictors (job role and IT complexity) systematically impact IT artifact bias.

摘要

•We theorize that how one perceives IT artifact affordances shapes their cognitive bias.•We develop a simple instrument to assess this phenomenon (IT artifact bias).•IT artifact bias is shown to shade perceptions of IT processes and IT quality.•Two predictors (job role and IT complexity) systematically impact IT artifact bias.

论文关键词：Socio-technical,IT artifact,Affordance,SME,IT governance

论文评审过程：Available online 28 April 2014.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2014.02.005