Applying the technology acceptance model to a Spanish City Hall

作者：

Highlights：

• We examine the relationship between technology enablers and the adoption of e-government services.

• Each phase of e-government requires a different set of processes.

• Attitude is a key factor that influences user acceptance of e-government services.

• E-government solutions require the selection and organisation of information as prior steps.

摘要

•We examine the relationship between technology enablers and the adoption of e-government services.•Each phase of e-government requires a different set of processes.•Attitude is a key factor that influences user acceptance of e-government services.•E-government solutions require the selection and organisation of information as prior steps.

论文关键词：E-government,Perceived ease of use,Perceived usefulness,Attitude,Behavioral intention,Citizen engagement

论文评审过程：Available online 8 May 2014.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2014.02.006