How environment risks moderate the effect of control on performance in information technology projects: Perspectives of project managers and user liaisons

作者:

Highlights:

• Internal environment risk (IR) negatively moderates the effectiveness of controls.

• External environment risk (ER) positively moderates the effectiveness of controls.

• The moderating effect of IR is stronger than that of ER for project managers.

• The moderating effect of ER is stronger than that of IR for user liaisons.

摘要

•Internal environment risk (IR) negatively moderates the effectiveness of controls.•External environment risk (ER) positively moderates the effectiveness of controls.•The moderating effect of IR is stronger than that of ER for project managers.•The moderating effect of ER is stronger than that of IR for user liaisons.

论文关键词:Information technology,Formal and informal control,Stakeholder,Environment risk,Project management

论文评审过程:Available online 5 November 2014.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2014.10.003