Citizenship, trust, and behavioural intentions to use public e-services: The case of Lebanon

作者：

Highlights：

• An empirical study conducted to identify determinants of user acceptance for e-government services in Lebanon.

• The model examines the relationship of two independent variables, active citizenship and trustworthiness, with a dependent variable, behavioural intentions to use e-government services.

• The results demonstrates that non-technical factors trustworthiness and active citizenship impact positively on behavioural intention to use e-government services.

摘要

•An empirical study conducted to identify determinants of user acceptance for e-government services in Lebanon.•The model examines the relationship of two independent variables, active citizenship and trustworthiness, with a dependent variable, behavioural intentions to use e-government services.•The results demonstrates that non-technical factors trustworthiness and active citizenship impact positively on behavioural intention to use e-government services.

论文关键词：E-government,Public e-services,Trustworthiness,Active citizenship,Lebanon

论文评审过程：Available online 9 March 2015.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2015.02.002