How local government policy workers use information: An interview study and design recommendations

作者：

Highlights：

• We investigated how government workers use information to create policy documents.

• Creating documents involved managing information, writing/editing and review/sign-off.

• We present design recommendations aimed at supporting the document creation process.

摘要

•We investigated how government workers use information to create policy documents.•Creating documents involved managing information, writing/editing and review/sign-off.•We present design recommendations aimed at supporting the document creation process.

论文关键词：Information use,Using information,Design,Digital information environment

论文评审过程：Available online 13 May 2015.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2015.03.004