Comparing normative influences as determinants of knowledge continuity

作者:

Highlights:

• We study knowledge continuity (KC): passing knowledge from departing employees to their successors.

• We examine the role of org. knowledge management (KM) culture, and supervisors’ KM behavior in KC.

• We consider both the departing employee’s and the successor’s points of view.

• We develop and validate a scale for measuring KC.

• We find and discuss the duality of responses to a work environment that supports KC.

摘要

•We study knowledge continuity (KC): passing knowledge from departing employees to their successors.•We examine the role of org. knowledge management (KM) culture, and supervisors’ KM behavior in KC.•We consider both the departing employee’s and the successor’s points of view.•We develop and validate a scale for measuring KC.•We find and discuss the duality of responses to a work environment that supports KC.

论文关键词:Knowledge continuity,Knowledge management,Organizational culture,Supervisor behavior

论文评审过程:Received 12 April 2015, Revised 4 July 2015, Accepted 26 July 2015, Available online 7 August 2015, Version of Record 7 August 2015.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2015.07.006