Fairness and devotion go far: Integrating online justice and value co-creation in virtual communities
作者:
Highlights:
• We identify five distinct perceived online justice dimensions in virtual communities.
• We examine both in- and extra-role value co-creation behavior in virtual communities.
• Sense of virtual community mediates the influence of perceived online justice on value co-creation behavior.
• Virtual community practitioners can develop, maintain, and sustain the virtual community by helping members form fairness perceptions during participation.
摘要
•We identify five distinct perceived online justice dimensions in virtual communities.•We examine both in- and extra-role value co-creation behavior in virtual communities.•Sense of virtual community mediates the influence of perceived online justice on value co-creation behavior.•Virtual community practitioners can develop, maintain, and sustain the virtual community by helping members form fairness perceptions during participation.
论文关键词:Perceived online justice,Sense of virtual community,Online value co-creation behavior,Knowledge contribution behavior,Online community citizenship behavior
论文评审过程:Received 25 December 2014, Revised 22 August 2015, Accepted 29 September 2015, Available online 26 October 2015, Version of Record 26 October 2015.
论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2015.09.009