Mediation effect of business process and supply chain management capabilities on the impact of IT on firm performance: Evidence from Chinese firms
作者：
Highlights：
• Motivated by the seeming presence of the productivity paradox in China, this research revisits the question of how information technology (IT) affects firm performance in China.
• It aims to find the mediation factors for the relationship between IT capabilities and performance.
• We find that a firm’s management capabilities to manage both its internal and external processes fully mediate the impact of IT on firm performance.
• The research advances our understanding of the IT-firm performance nexus in China as well as in other developing countries. It provides an avenue for exploring other mediating variables.
• Our findings suggest that firms should avoid the fallacy that IT investments are directly responsible for enhancing firm performance.
摘要
•Motivated by the seeming presence of the productivity paradox in China, this research revisits the question of how information technology (IT) affects firm performance in China.•It aims to find the mediation factors for the relationship between IT capabilities and performance.•We find that a firm’s management capabilities to manage both its internal and external processes fully mediate the impact of IT on firm performance.•The research advances our understanding of the IT-firm performance nexus in China as well as in other developing countries. It provides an avenue for exploring other mediating variables.•Our findings suggest that firms should avoid the fallacy that IT investments are directly responsible for enhancing firm performance.
论文关键词：IT capability,Business process management,Supply chain management,Firm performance,Mediation
论文评审过程：Received 18 December 2014, Revised 4 August 2015, Accepted 17 September 2015, Available online 26 October 2015, Version of Record 26 October 2015.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2015.09.006
