Email-free collaboration: An exploratory study on the formation of new work habits among knowledge workers

作者:

Highlights:

• The potential of social-collaboration technologies seriously questions email usage in organizations.

• This research investigates the role played by the notion of habit in influencing the relationship between perceived positive attributes about a social collaboration platform and employee knowledge sharing capability.

• A theoretical model is developed and tested through a quantitative case study methodology.

• Habit moderates the relationships between perceived attributes (relative advantage, perceived ease of use, and compatibility to a lesser extent) and knowledge sharing.

• When studying IT adoption/acceptance in the context of disruptive technologies, the link between perceptions, intention, and behavior is more complex than thought.

摘要

•The potential of social-collaboration technologies seriously questions email usage in organizations.•This research investigates the role played by the notion of habit in influencing the relationship between perceived positive attributes about a social collaboration platform and employee knowledge sharing capability.•A theoretical model is developed and tested through a quantitative case study methodology.•Habit moderates the relationships between perceived attributes (relative advantage, perceived ease of use, and compatibility to a lesser extent) and knowledge sharing.•When studying IT adoption/acceptance in the context of disruptive technologies, the link between perceptions, intention, and behavior is more complex than thought.

论文关键词:Social collaboration,No-email,Habit,Case study,Disruptive technology,Knowledge sharing

论文评审过程:Received 6 July 2015, Accepted 3 November 2015, Available online 12 November 2015, Version of Record 12 November 2015.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2015.11.001