Examining an extended duality perspective regarding success conditions of IT service
作者:
Highlights:
• This work empirically examines the viability of the extended duality perspective.
• Information quality is an asymmetric bi-directional influencer.
• System quality is a pure inhibitor.
• The economic factor is more influential as a satisfier than as a dissatisfier.
• Self-efficacy is a pure enabler in the context of MDS usage.
摘要
•This work empirically examines the viability of the extended duality perspective.•Information quality is an asymmetric bi-directional influencer.•System quality is a pure inhibitor.•The economic factor is more influential as a satisfier than as a dissatisfier.•Self-efficacy is a pure enabler in the context of MDS usage.
论文关键词:Duality theory,Extended duality theory,Enabler,Inhibitor,Satisfier,Dis-satisfier,Motivator,De-motivator
论文评审过程:Received 22 June 2015, Accepted 20 November 2015, Available online 2 December 2015, Version of Record 2 December 2015.
论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2015.11.012