On the role of context in business process management

作者：

Highlights：

• We emphasize the importance of going beyond a one-size-fits-all approach to BPM.

• We suggest a comprehensive consideration of contextual factors in BPM.

• We propose a framework to identify BPM contexts along four dimensions.

摘要

•We emphasize the importance of going beyond a one-size-fits-all approach to BPM.•We suggest a comprehensive consideration of contextual factors in BPM.•We propose a framework to identify BPM contexts along four dimensions.

论文关键词：Business process management,Context,Contextual factor,Contingency theory

论文评审过程：Received 24 July 2015, Revised 16 September 2015, Accepted 10 October 2015, Available online 2 December 2015, Version of Record 15 March 2016.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2015.10.002