Defining key drivers of online impulse purchasing: A perspective of both impulse shoppers and system users

作者：

Highlights：

• Online impulse purchasing is an important part of online shopping.

• Online impulse buyers are both the roles of shoppers and users in a virtual store.

• Three concerns arise for individual psychological state, technology use, and trust belief.

• This study proposes a model with the three issues, flow, website quality, and trust.

• The three issues well predict impulse buying behavior as flow also plays a key mediator.

摘要

•Online impulse purchasing is an important part of online shopping.•Online impulse buyers are both the roles of shoppers and users in a virtual store.•Three concerns arise for individual psychological state, technology use, and trust belief.•This study proposes a model with the three issues, flow, website quality, and trust.•The three issues well predict impulse buying behavior as flow also plays a key mediator.

论文关键词：Online shopping,Impulse buying,Flow experience,Technology use,Trust

论文评审过程：Received 20 August 2015, Revised 27 November 2015, Accepted 27 November 2015, Available online 4 January 2016, Version of Record 4 January 2016.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2015.11.015