The applications of social commerce constructs

作者：

Highlights：

• This study investigates the social support constructs during trust-building from both emotional and informational perspectives separately.

• The findings that social commerce constructs has more significant effect on emotional support than that on informational support.

• Results indicate that social commerce constructs can lead to greater emotional and informational support

• This study extends social support theory and trust literature.

摘要

•This study investigates the social support constructs during trust-building from both emotional and informational perspectives separately.•The findings that social commerce constructs has more significant effect on emotional support than that on informational support.•Results indicate that social commerce constructs can lead to greater emotional and informational support•This study extends social support theory and trust literature.

论文关键词：Social commerce,Social commerce constructs,Emotional support,Informational support,Trust

论文评审过程：Received 4 October 2015, Revised 22 January 2016, Accepted 24 January 2016, Available online 18 February 2016, Version of Record 18 February 2016.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2016.01.007