The structure of conversations on social networks: Between dialogic and dialectic threads

作者:

Highlights:

• Conversations on social media can be dialogic or dialectic.

• In dialogic conversations, social media users interact among themselves.

• In dialectic conversations, social media users interact with the company.

• Modern social media are characterized by dialogic conversations.

• Young users consider dialogic conversations more informative than dialectic ones.

摘要

•Conversations on social media can be dialogic or dialectic.•In dialogic conversations, social media users interact among themselves.•In dialectic conversations, social media users interact with the company.•Modern social media are characterized by dialogic conversations.•Young users consider dialogic conversations more informative than dialectic ones.

论文关键词:Social media,Online conversations,Dialogic/dialectic conversations,User-generated content

论文评审过程:Received 30 May 2014, Revised 18 December 2015, Accepted 1 April 2016, Available online 6 May 2016, Version of Record 9 September 2016.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2016.04.001