A systematic review of knowledge sharing challenges and practices in global software development

作者:

Highlights:

• We present systematic literature review of 61 primary studies (2000–September 2014) that empirically reported knowledge sharing challenges and practices in Global Software Development (GSD).

• We found knowledge sharing challenges and practices in GSD could be classified in 6 main themes: management, team structure, work processes/practices, team cognition, social attributes and technology.

• Regarding contextual settings, we found empirical studies were mainly conducted in offshore outsourcing collaboration model distributed between two sites. Most of the studied organizations were large enterprises.

摘要

•We present systematic literature review of 61 primary studies (2000–September 2014) that empirically reported knowledge sharing challenges and practices in Global Software Development (GSD).•We found knowledge sharing challenges and practices in GSD could be classified in 6 main themes: management, team structure, work processes/practices, team cognition, social attributes and technology.•Regarding contextual settings, we found empirical studies were mainly conducted in offshore outsourcing collaboration model distributed between two sites. Most of the studied organizations were large enterprises.

论文关键词:Knowledge sharing,Knowledge management (KM),Global software development (GSD),Systematic literature review (SLR),Empirical software engineering

论文评审过程:Received 6 July 2015, Revised 24 March 2016, Accepted 13 June 2016, Available online 7 July 2016, Version of Record 7 July 2016.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2016.06.007