State of research on public service management: Identifying scientific gaps from a bibliometric study
作者：
Highlights：
• This paper presents the state of research and main trends in public service management through a bibliometric analysis.It identifies scientific gaps that can promote and guide new studies on improving the existing theory or proposing innovative models.The most common topics in major articles about public service management between 2004 and 2014 are identified.
摘要
This paper presents the state of research and main trends in public service management through a bibliometric analysis.It identifies scientific gaps that can promote and guide new studies on improving the existing theory or proposing innovative models.The most common topics in major articles about public service management between 2004 and 2014 are identified.
论文关键词：Public service management,Bibliometric study,State of research,Scientific gap
论文评审过程：Received 8 January 2016, Accepted 8 July 2016, Available online 16 July 2016, Version of Record 16 July 2016.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2016.07.003
