Enterprise social networking: A knowledge management perspective

作者：

Highlights：

• We examine the uses and value of Enterprise social networking (ESN).

• We employ a mixed methods approach.

• Obtaining ideas through participating work discussions is the chief source of value.

• ESN facilitates interactions and offers a space for knowledge creation.

摘要

•We examine the uses and value of Enterprise social networking (ESN).•We employ a mixed methods approach.•Obtaining ideas through participating work discussions is the chief source of value.•ESN facilitates interactions and offers a space for knowledge creation.

论文关键词：Enterprise social networking,Enterprise 2.0,Social media,Social software,Mixed methods,Knowledge management

论文评审过程：Received 24 February 2016, Revised 19 May 2016, Accepted 21 June 2016, Available online 18 July 2016, Version of Record 18 July 2016.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2016.06.009