Understanding social commerce: A systematic literature review and directions for further research

作者:

Highlights:

• ⿢A total 110 studies reviewed to clarify social commerce concept using per-defined review protocol.⿢We identify three main characteristics of social commerce that distinguish the term from e-commerce.⿢We highlighted the research themes that have been addressed in previous studies.⿢The results of the review highlighted the limitation and the gaps in the previous studies in three main aspects (theoretical, customer and design aspects).

摘要

⿢A total 110 studies reviewed to clarify social commerce concept using per-defined review protocol.⿢We identify three main characteristics of social commerce that distinguish the term from e-commerce.⿢We highlighted the research themes that have been addressed in previous studies.⿢The results of the review highlighted the limitation and the gaps in the previous studies in three main aspects (theoretical, customer and design aspects).

论文关键词:Social commerce,Electronic commerce,Web 2.0,Social media,Systematic review

论文评审过程:Received 7 February 2016, Revised 4 June 2016, Accepted 10 June 2016, Available online 22 July 2016, Version of Record 22 July 2016.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2016.06.005