Using knowledge management systems: A taxonomy of SME strategies
作者：
Highlights：
• The paper provides a taxonomy of KM-Tools and KM-Practices used by SMEs.
• SMEs use more intensively traditional KM-Tools rather than new and more updated ones.
• SMEs seek to adapt practices they already know to the requirements of knowledge management.
• The paper shows that there is a relationship of reciprocity between KM-Tools and KM-Practices.
• The paper proposes a taxonomy bringing together SME strategies for using KMSs.
摘要
•The paper provides a taxonomy of KM-Tools and KM-Practices used by SMEs.•SMEs use more intensively traditional KM-Tools rather than new and more updated ones.•SMEs seek to adapt practices they already know to the requirements of knowledge management.•The paper shows that there is a relationship of reciprocity between KM-Tools and KM-Practices.•The paper proposes a taxonomy bringing together SME strategies for using KMSs.
论文关键词：Field analysis,Fuzzy logic,Knowledge management systems,Practices,Tools
论文评审过程：Received 3 February 2016, Accepted 31 October 2016, Available online 11 November 2016, Version of Record 10 December 2016.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2016.10.007
