Defining analytics maturity indicators: A survey approach

作者:

Highlights:

• Descriptive survey on the application of analytics for each DELTA factor.

• Prevalence of well-known analytics applications and understandable techniques.

• 4 analytics maturity stages were discovered by means of clustering.

• Propagation of analytics changes as companies grow more analytically mature.

• Analytics has still many unexplored opportunities.

摘要

Highlights•Descriptive survey on the application of analytics for each DELTA factor.•Prevalence of well-known analytics applications and understandable techniques.•4 analytics maturity stages were discovered by means of clustering.•Propagation of analytics changes as companies grow more analytically mature.•Analytics has still many unexplored opportunities.

论文关键词:Analytics maturity,Analytics techniques,Organizational characteristics,Survey research

论文评审过程:Received 1 September 2016, Revised 15 November 2016, Accepted 27 December 2016, Available online 21 January 2017, Version of Record 21 January 2017.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2016.12.003