Strategic knowledge management—Insights and pitfalls
作者：
Highlights：
• An exclusive emphasis on codification or personalization runs the risk of ‘knowledge structuration’ or ‘knowledge proliferation’ respectively in an organization’s SKM.
• The absence of equivalence between codification and personalization in SKM results in fragmented and uncoordinated efforts with no real organizational outcomes linked to work productivity and innovation capacity.
• Executives should continuously realize the need to emphasize on equivalence (or congruence) between codification and personalization aspects of SKM in order to keep enduring work productivity and innovation capacity in organizations.
摘要
•An exclusive emphasis on codification or personalization runs the risk of ‘knowledge structuration’ or ‘knowledge proliferation’ respectively in an organization’s SKM.•The absence of equivalence between codification and personalization in SKM results in fragmented and uncoordinated efforts with no real organizational outcomes linked to work productivity and innovation capacity.•Executives should continuously realize the need to emphasize on equivalence (or congruence) between codification and personalization aspects of SKM in order to keep enduring work productivity and innovation capacity in organizations.
论文关键词：
论文评审过程：Received 3 October 2016, Accepted 21 February 2017, Available online 22 March 2017, Version of Record 22 March 2017.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2017.02.002
