Strategic knowledge management failures in small professional service firms in China
作者:
Highlights:
• Reports on action research projects in two professional service firms in China.
• Knowledge management depends on employee involvement and strategic management.
• Three theoretical perspectives applied to the problem situation.
• Implications for managing knowledge and organizational change.
• Both strong and weak leadership can contribute to KMS failure.
摘要
•Reports on action research projects in two professional service firms in China.•Knowledge management depends on employee involvement and strategic management.•Three theoretical perspectives applied to the problem situation.•Implications for managing knowledge and organizational change.•Both strong and weak leadership can contribute to KMS failure.
论文关键词:Knowledge management,Strategic management,Culture,Organizational change
论文评审过程:Received 26 September 2016, Revised 4 April 2017, Accepted 7 April 2017, Available online 14 April 2017, Version of Record 14 April 2017.
论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2017.04.003