The adoption of M-government services from the user’s perspectives: Empirical evidence from the United Arab Emirates

作者：

Highlights：

• To examine the factors that predict end users’ intention to adopt mobile government (m-government) services in a developing country.

• Employs advanced statistical techniques to test an extended the Technology Acceptance Model (TAM) by incorporating the determinants of trust, cost, social influence, variety of services, perceived usefulness in information technology and demographic profiles.

• The findings revealed that trust and social influence are positively associated with end users intention to adopt m-government services in the UAE.

摘要

•To examine the factors that predict end users’ intention to adopt mobile government (m-government) services in a developing country.•Employs advanced statistical techniques to test an extended the Technology Acceptance Model (TAM) by incorporating the determinants of trust, cost, social influence, variety of services, perceived usefulness in information technology and demographic profiles.•The findings revealed that trust and social influence are positively associated with end users intention to adopt m-government services in the UAE.

论文关键词：M-Government services,Technology acceptance model (TAM),Adoption,Structural equation modeling,United Arab Emirates

论文评审过程：Received 17 October 2016, Revised 25 January 2017, Accepted 14 March 2017, Available online 19 May 2017, Version of Record 19 May 2017.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2017.03.008