The construct of information systems use benefits: Theoretical explication of its underlying dimensions and the development of a measurement scale

作者：

Highlights：

• With a sample of 231 responses from business professionals, the validities of the ISBI construct were established. A partial test of the IS success model was conducted with the ISBI measure and a measure of the overall IS use.

• This study has succeeded in developing and validating theory-based multidimensional measures for ISBI, and applying it to test a part of the IS success model. Further, we expended the context of the IS success model to the overall IS and the different types of IS it includes, rather than a single system as in previous studies.

摘要

•Drawing from the ERG theory (ERG stands for Existence, Relatedness, Growth; Alderfer, 1972), Job Characteristic Theory (JCT; Hackman & Oldham, 1975; 1976) and other theoretical perspectives, we develop a theory-based TJW framework: Task performance, Job interaction, and Work enrichment to measure IS Benefits for Individuals (ISBI).•With a sample of 231 responses from business professionals, the validities of the ISBI construct were established. A partial test of the IS success model was conducted with the ISBI measure and a measure of the overall IS use.•This study has succeeded in developing and validating theory-based multidimensional measures for ISBI, and applying it to test a part of the IS success model. Further, we expended the context of the IS success model to the overall IS and the different types of IS it includes, rather than a single system as in previous studies.

论文关键词：IS success model,IS use benefits,Construct development,ERG theory,Job Characteristics Theory

论文评审过程：Received 1 December 2016, Revised 26 April 2017, Accepted 26 April 2017, Available online 20 May 2017, Version of Record 20 May 2017.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2017.04.010