Uncovering the value stream of digital content business from users’ viewpoint

作者:

Highlights:

• This study suggests a digital content (DC) value chain framework involving the stream of DC value from DC creation to use from users’ viewpoint.

• The framework has three key components of DC-value stream: (1) DC-value creation, (2) DC-value interaction, and (3) DC-value use.

• The framework provides a unified view of the DC value stream from users’ perspective.

• It also explains the moderating role of DC types between DC-value and DC-value interactions.

• The empirical results of the study indicate that DC-value interactions play an intermediary role between DC creation value and DC use value and that users' perceptions of DC value vary in different types of DC.

摘要

•This study suggests a digital content (DC) value chain framework involving the stream of DC value from DC creation to use from users’ viewpoint.•The framework has three key components of DC-value stream: (1) DC-value creation, (2) DC-value interaction, and (3) DC-value use.•The framework provides a unified view of the DC value stream from users’ perspective.•It also explains the moderating role of DC types between DC-value and DC-value interactions.•The empirical results of the study indicate that DC-value interactions play an intermediary role between DC creation value and DC use value and that users' perceptions of DC value vary in different types of DC.

论文关键词:Digital content,Users’ viewpoint,Value stream,Value creation,Interaction,Value use

论文评审过程:Received 14 September 2016, Revised 27 January 2017, Accepted 11 May 2017, Available online 30 June 2017, Version of Record 30 June 2017.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2017.05.004