Cloud-based business services innovation: A risk management model

作者:

Highlights:

• Literature synthesis covering the intersection of cloud-based business services, innovation, and risk management literature streams.

• Systematic, adaptive, and intuitive risk-strategy model to help cloud-based business services providers manage the risks involved.

• Adaptation and theoretical extension of McFarlan’ (1981) portfolio approach to information-systems.

• Identification of services, technology, and process risk areas and exemplar risk items.

• Development of stakeholder engagement, technology development, innovation planning, and innovation control resolutions and exemplar actions.

摘要

•Literature synthesis covering the intersection of cloud-based business services, innovation, and risk management literature streams.•Systematic, adaptive, and intuitive risk-strategy model to help cloud-based business services providers manage the risks involved.•Adaptation and theoretical extension of McFarlan’ (1981) portfolio approach to information-systems.•Identification of services, technology, and process risk areas and exemplar risk items.•Development of stakeholder engagement, technology development, innovation planning, and innovation control resolutions and exemplar actions.

论文关键词:Business services,Cloud technology,Innovation,Risk management,Literature review

论文评审过程:Received 12 March 2017, Revised 18 May 2017, Accepted 18 May 2017, Available online 1 July 2017, Version of Record 1 July 2017.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2017.05.008