Differential influences of perceived organizational factors on younger employees’ participation in offline and online intergenerational knowledge transfer

Highlights：

• Perceived organizational climate has a significant positive influence on offline IGKT, but not on online IGKT.

• Perceived top management support has a significant positive influence on offline IGKT, but has a negative impact on online IGKT.

• Perceived organizational institution support has a significant positive influence on online IGKT, but not on offline IGKT.

• To promote younger employees to seek and use knowledge from older ones via online communication, organizational formal institution is more important.

• To promote younger employees to seek and use knowledge from older ones via offline communication, developing an organizational environment where younger and older employees can help, respect and trust each other and top managers will encourage and support GKT is more important.