Social network analysis: Characteristics of online social networks after a disaster

作者:

Highlights:

• Explores connections and patterns created by the aggregated interactions in Facebook pages during disaster responses.

• Analyzes social media data from the Facebook page of city of Baton Rouge during the 2016 Louisiana flood (Aug 12–Dec 1, 2016).

• Analyzes social roles and key players using social network analysis.

• Study recommends actions to improve the effectiveness of information diffusion via social media.

摘要

•Explores connections and patterns created by the aggregated interactions in Facebook pages during disaster responses.•Analyzes social media data from the Facebook page of city of Baton Rouge during the 2016 Louisiana flood (Aug 12–Dec 1, 2016).•Analyzes social roles and key players using social network analysis.•Study recommends actions to improve the effectiveness of information diffusion via social media.

论文关键词:Emergency information,Disaster communication,Social media,Disaster response,Social network analysis (SNA)

论文评审过程:Received 30 June 2017, Revised 15 August 2017, Accepted 25 August 2017, Available online 22 September 2017, Version of Record 22 September 2017.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2017.08.003