National culture and consumer trust in e-commerce

作者:

Highlights:

• The article examines how culture influences trust in e-commerce.

• Disposition to trust is a significant predictor of perceived trustworthiness.

• Disposition to trust mediates effects between national culture and trustworthiness.

• Long-term orientation and collectivism interrelate with disposition to trust.

• National culture can influence perceived trustworthiness also directly.

摘要

•The article examines how culture influences trust in e-commerce.•Disposition to trust is a significant predictor of perceived trustworthiness.•Disposition to trust mediates effects between national culture and trustworthiness.•Long-term orientation and collectivism interrelate with disposition to trust.•National culture can influence perceived trustworthiness also directly.

论文关键词:Trust,Disposition to trust,Trustworthiness,E-commerce,National culture

论文评审过程:Received 23 April 2017, Revised 3 July 2017, Accepted 7 July 2017, Available online 23 September 2017, Version of Record 23 September 2017.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2017.07.002