A bidirectional perspective of trust and risk in determining factors that influence mobile app installation

作者：

Highlights：

• We survey and assess undergraduate students regarding factors that influence mobile app installation.

• We present a bidirectional model based on trust and risk with privacy concerns and security as antecedents to the intent to install mobile apps.

• Few previous studies have investigated factors that influence consumers’ intention to install mobile apps.

• Results show that institutional loyalty played a significant role in consumer’s intent to install mobile apps.

• Trust and its antecedent security had strong significant relationships with the intention to install mobile apps, while risk and its antecedent privacy had insignificant relationships.

摘要

•We survey and assess undergraduate students regarding factors that influence mobile app installation.•We present a bidirectional model based on trust and risk with privacy concerns and security as antecedents to the intent to install mobile apps.•Few previous studies have investigated factors that influence consumers’ intention to install mobile apps.•Results show that institutional loyalty played a significant role in consumer’s intent to install mobile apps.•Trust and its antecedent security had strong significant relationships with the intention to install mobile apps, while risk and its antecedent privacy had insignificant relationships.

论文关键词：Mobile device security,Mobile app installation,Institutionalized trust,Information security,Intent to install

论文评审过程：Received 29 May 2017, Revised 16 November 2017, Accepted 29 November 2017, Available online 6 December 2017, Version of Record 6 December 2017.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2017.11.010