Managing the “Fuzzy front end” of open digital service innovation in the public sector: A methodology
作者：
Highlights：
• Present a theoretically grounded, practically tested, cost-effective methodology for public sector digital innovation.
• Address some of the well-recognized obstacles to public sector digital innovation.
• Focus on the “fuzzy front end” (FFE) of the innovation life cycle.
• Explain the importance of creating the context in which public sector innovation can occur, and the key enabling factors.
• Offer extensive resources for readers who would like to engage in public sector digital innovation, in the appendices.
摘要
•Present a theoretically grounded, practically tested, cost-effective methodology for public sector digital innovation.•Address some of the well-recognized obstacles to public sector digital innovation.•Focus on the “fuzzy front end” (FFE) of the innovation life cycle.•Explain the importance of creating the context in which public sector innovation can occur, and the key enabling factors.•Offer extensive resources for readers who would like to engage in public sector digital innovation, in the appendices.
论文关键词：Digital innovation,Public sector,Fuzzy front end,Methodology
论文评审过程：Received 5 July 2017, Revised 21 November 2017, Accepted 28 November 2017, Available online 22 December 2017, Version of Record 22 December 2017.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2017.11.008
