Twitter as a tool for the management and analysis of emergency situations: A systematic literature review

作者：

Highlights：

• Twitter is becoming an alternate via of communication and a source of information in emergency situations.

• The growth and popularity of social networks have provided a growing field of research.

• A systematic literature review is conducted to explore the current state of research concerning the use of Twitter to emergency management.

• The findings demonstrate this research line is in full growth and there are still challenges to be addressed.

摘要

•Twitter is becoming an alternate via of communication and a source of information in emergency situations.•The growth and popularity of social networks have provided a growing field of research.•A systematic literature review is conducted to explore the current state of research concerning the use of Twitter to emergency management.•The findings demonstrate this research line is in full growth and there are still challenges to be addressed.

论文关键词：Twitter,Management,Emergencies,Review,Social network,Data

论文评审过程：Received 2 April 2018, Revised 17 July 2018, Accepted 17 July 2018, Available online 14 August 2018, Version of Record 14 August 2018.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2018.07.008